Gary, thank you and your team for providing courteous and professional service. It is nice to have a local small business in the area that cares about their customers and always gives a fair and honest deal.
Great customer service. Prices are fair. It's a very popular shop, so it's quite busy! VERY professional and honest.
If I could give a zero star rating I would. Damage was done to me car while it was being serviced when I approached them about it they said it was already there.
Took my new (to me) 2000 jeep wrangler in for a MD state inspection yesterday. I was told that everything passed and I was good to go. Not a bad price for the inspection so I signed and was out the door. This morning I was driving to work and noticed that my soft top was flapping significantly as I drove down route 235. When I get to work I find that the entire top was placed on incorrectly. There are 3 holes in the soft top now (which was brand new). It took me 25 minutes to remove and then correctly place my soft top back on. When I called to complain about the top, the manager told me that he spoke with the mechanic who performed the inspection and he stated that he did not remove the top. The manager stated that he believed his mechanic, which I took as him claiming I can't see that the top was completely disassembled and reassembled incorrectly. I am very disappointed in this service and was a repeat customer in the past. Not now...will be going to Tom Hodges the next time I need work done on my vehicles. They have much better reviews online.
Painless appointment process. Had a vehicle inspection performed here and have no complaints. The tech was kind enough to take me under the car to show me the deteriorated engine mount that caused the car to fail initially. No charge to bring the car back for a reinspection.
Cheseldine Tire Auto is a US Car Repair based in California, Maryland. Cheseldine Tire Auto is located at 45440 Miramar Way, California, MD 20619, USA.
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