This Walmart looks and feels like any other Walmart. However, it’s good to know some little nuances. For instance, it may have long lines on weekends even with many checkouts open. We try to avoid this store on weekends.
What can I say? It's Walmart. If you need it, they have it. This location is well stocked. My only gripe is that they never seem to have enough registers open.
Amazingly enough, same thing may happen on Mondays, too, due to a lack of open checkouts. So, we try to avoid this store on Mondays, too.
The overall customer service experience at this location is about average. I saw staff members who had what we call in the CS business, an I’ve worked all day and I’m tired chip on their shoulder attitude for people who granted can and most likely are jerks but you must remain courteous and respectful regardless. The only reason I am giving this place a five star is because out of all the lumps of coal there was a diamond, Antonio Bowen (electronics) who not only remembered me from the night before but practically did everything, except buy the TV for me! His customer service while dealing with a TV just purchased and a cracked screen and let’s face it a angry customer as myself was AMAZING!!! He was awesome and I commend him for his patience, respect and demeanor while working what seemed to have been 24 hours! Please employ more people such as this young man! Your sales would appreciate it ❤️❤️❤️❤️
They have everything that u may want or need, from groceries and electronics, to household items and toys. Its all there. What made my visit upsetting, was the 3employees shooting the breeze as we stood there. The one seen us walk up to the electronics register, then turn his back to us. The other two were looking right at us. All was due to one of the girls asking the male(back was to us), about Africa, which is where he was from. My 4yr old got his attention by yelling, "excuse me", which she had to say 3times. Even my 4yr old knew that what was going on was rude. I think it was also laziness!
Big shout out to the gentleman who tried so hard to find me a 6.5 pre-lighted white Christmas tree. He was so very helpful and explained he had to wait for a manager to get the keys to check out in the trailer as a shipment just came in. After searching he was so sorry there were none...but he said he would see if they could sell me the store display. I had explained to him I have never ever had a fake tree..always had a real one...I couldn't bring myself to buy a green fake one so thought the white one would be great. A floor manager came and called and got approval and he took it apart and put it in the basket. I went and finished my shopping and as I was standing in line the gentleman who had helped me appeared and said "so glad I found you..I forgot to give you the stand". Am sorry I didn't remember their names , it seems like people are so fast to complain when sales people don't help but don't say great job to those that take customer service seriously. Yes I know some will say well that is their job yet in today's world is nice to know that there are still some people out there that love making customers happy.
Walmart Supercenter is a US Department Store based in California, Maryland. Walmart Supercenter is located at 45485 Miramar Way, California, MD 20619, USA.
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