Worse than the MVA, I've been going here for years to register anything from cars to motorcycles just because of the convenience of being so close to home. This most recent time was the last that I will be taking my buisness there. Everytime I visit this buisness is a bad experience, the lady that works there; owner? Has zero customer service skills and treats customers like second class citizens as if it's an inconvenience that your there. Today I went to register a trailer and I asked how much the tags were, and she replied $24...I never have registered a trailer and had no clue how much it would be, so we continued with paperwork and she told me it came up to over $300. I asked for a breakdown of the prices and she said she couldn't provide it until I paid. At that point I told her that I would have to wait to get it tagged and come back. She didn't say a word and handed me the title back and proceeded to do more paperwork, I waited there for a minute or two and then she looked up and told me I could leave after ignoring me. All in all I would tell and potential customers to do everything in your power to avoid this buisness at all costs and take your business elsewhere, if I could give 0 stars I would
they don't even deserve a star. they sent the title to the incorrect address and also need some serious customer service training
I've used this outfit many, many times when titling and registering used cars. Friendly, professional, and modest fees keep me coming back. That, and they really do know what they're talking about. Highly Recommended.
Wow, where do I start. I'm not sure how a tag and title can be a worse experience than the actual MVA, but this place was. The sole employee (owner?) is an abrasive charmer who seems to make it up as she goes along. Avoid at all costs.
I see no problems and they are fast.
Direct Express Auto Tag is a US Insurance Agency based in California, Maryland. Direct Express Auto Tag is located at 22934 Three Notch Rd, California, MD 20619, USA.
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